Annual Maintenance Contract

We provide Maintenance and Support as well as Remote Management of your IT systems.

We provides Annual maintenance support for projects (Onsite / Remote), IT staff augmentation.

Annual Maintenance Contract. Most of the service based industries like Machnical/Electronic/Electrical/Software/Automobile etc., extends there post sale support and services to esteemed customers by taking the items / products/ software under AMC . The Annual maintenance contract, where the company charges some lump sum amount to their customer to extend service support for specified product for a fixed period of one year.

Annual Maintenance Contract Software is Intranet or Web based software to manage and monitor the complete activities of Annual Maintenance Contract and Service calls. The proposed AMC Management Software will helps small and medium scale industries to manage the process of Annual Maintenance Contracts, Preventive Maintenance Contracts, Complaint and Service Calls for any type of products that could have warranty contracts and needs regular servicin

Comprehensive IT Support & Maintenance Services

At Quick Infotech Technologies, we understand the importance of uninterrupted IT systems and infrastructure for your business operations. Our Annual Maintenance Contract (AMC) ensures that your IT environment remains optimized, secure, and fully functional throughout the year.

What is an AMC?

An Annual Maintenance Contract is a service agreement between our company and your business to provide ongoing maintenance, support, and updates for your IT systems. With our AMC, you gain peace of mind knowing that your technology infrastructure is in expert hands.

Why Choose Our AMC Services?

Preventive Maintenance

Proactively identifying and addressing potential issues before they cause disruptions.

Expert Support

Access to a team of skilled professionals for troubleshooting and resolving IT challenges.

Cost-Effective Solution

Fixed annual costs for IT maintenance, saving you from unexpected repair or downtime expenses.

Minimized Downtime

Ensuring your systems are always operational with fast response times and efficient resolutions.

Enhanced Performance

Regular system updates, patches, and optimizations to keep your infrastructure performing at its best.

Customized Plans

Flexible AMC packages tailored to suit your specific business needs.

Our AMC Services

1. Hardware Maintenance

Regular inspection and servicing of desktops, laptops, servers, printers, and other hardware. Repairs and replacements as needed.

2.Software Support

Installation, updates, and troubleshooting of operating systems, applications, and software tools. Security patch management and version upgrades.

3. Network Maintenance

Monitoring and maintenance of LAN/WAN networks. Troubleshooting connectivity issues and optimizing network performance.

4.Server Maintenance

Regular server health checks and performance tuning.
Backup management and disaster recovery planning.

5. IT Security Services

Antivirus and firewall configuration and updates. Monitoring for vulnerabilities and protection against cyber threats.

6. Backup and Data Recovery

Regular data backups and restoration testing. Assistance with data recovery in case of accidental loss or corruption.

7. On-Site and Remote Support

On-site support visits for hardware repairs and upgrades. Remote troubleshooting and resolution for software and network issues.

AMC Process Flow

1. Assessment

We analyze your existing IT infrastructure to understand the scope and requirements. Repairs and replacements as needed.

2. Proposal

A detailed AMC proposal is provided, outlining services, costs, and response times. Security patch management and version upgrades.

3. Agreement

We sign a mutually agreed contract that specifies the terms and conditions of the AMC.

4.Implementation

Maintenance services begin, including scheduled preventive checks and on-demand support.

5.Monitoring & Reporting

Regular updates and reports are shared with you, ensuring transparency and accountability.

Key Benefits of Our AMC

24/7 Support: Our team is always available to assist you, ensuring round-the-clock protection and efficiency.

Reduced Costs: Eliminate the need for ad-hoc IT expenses with predictable annual charges.

Proactive Monitoring: Addressing issues before they escalate into critical problems.

Enhanced Security: Regular updates and monitoring to protect your systems from threats.

Tailored Solutions: AMC packages customized to fit businesses of all sizes and industries.

Industries We Serve

IT & Software Development

Healthcare

Education

Retail & E-Commerce

Manufacturing

Banking & Finance

Our AMC Packages

Package Basic Plan Standard Plan Premium Plan

Support Hours 9 AM – 6 PM (Mon-Fri) 24/7 Support 24/7 Support + Priority Queue

Hardware Checks Quarterly Monthly Monthly

Remote Support Limited Unlimited Unlimited

On-Site Visits As Needed (Chargeable) 2 Free Per Month Unlimited Free Visits

Response Time Within 24 Hours Within 12 Hours Within 4 Hours

Why Quick Infotech Technologies?

Experienced Team: A qualified team of IT experts dedicated to delivering exceptional service.

Proven Track Record: Successfully managing IT systems for businesses across multiple industries.

Customer-Centric Approach: Ensuring client satisfaction through personalized support and solutions.

Transparent Processes: Clear communication and regular reporting.